Privacy Policy
Last Updated: July 26, 2026
1. Information We Collect
We collect information you provide directly to us, including but not limited to:
- Account information (name, email address, password)
- Profile information and preferences
- Practice session data, including MIDI data, timing, accuracy metrics, and performance analytics
- Usage data and interaction with our services
- Payment information (processed securely through third-party payment processors)
- Communications with us, including support requests
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your practice sessions and provide feedback and analytics
- Develop new features and improve our machine learning models
- Send you technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and customer service requests
- Communicate with you about products, services, offers, and events
- Monitor and analyze trends, usage, and activities in connection with our services
- Detect, prevent, and address technical issues and fraudulent activity
3. Information Sharing and Disclosure
We may share your information in the following circumstances:
- With your consent or at your direction
- With service providers who perform services on our behalf
- If required by law or in response to legal process
- To protect the rights, property, and safety of Meter, our users, or the public
- In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties.
4. Data Storage and Security
We store your information securely using industry-standard security measures. Your practice data, including MIDI recordings and performance metrics, may be stored indefinitely to provide you with historical analytics and to improve our services. We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.
5. Your Rights and Choices
You have certain rights regarding your personal information:
- Access and update your account information at any time
- Delete individual practice sessions from your account
- Request deletion of your account and associated data
- Opt out of promotional communications
- Request a copy of your personal information
To exercise these rights, please contact us at quincy@practicemeter.com.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities and to provide, maintain, and improve our services. You can control cookies through your browser settings.
7. Children's Privacy
Our services are intended for users of all ages. If you are under 13, you must have parental consent to use our services. We take steps to protect the privacy of children in accordance with applicable laws, including COPPA.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: quincy@practicemeter.com